Yeah, so I go to check when my breaks are scheduled, and it seems the fat b!tch marked me as being tardy by 19 min, when I actually showed up only 6 min late. Blah blah that I'm supposed to be logged into my phone at the scheduled start time. She wasn't even accurate on when I did start taking calls. And really, considering my position when I could be talking w/ my supervisor or checking what I'm supposed to be doing or rebooting the computer, none of us on our team are ever logged in on time. And it's only on the days when I have to go up to her to have my split changed. And since they removed the previous week's schedule and the system we used to use to check any changes, I can't see how long this crap has been going on. But I'm letting my fellow team members know about it so they can watch out for it. The fat b!tch gives attitude to our entire team, so everyone needs to watch out. But I guess I gotta keep my ass in gear on the days I need to have my split changed by her b/c my duties are different that day.
And then an OM came by when I was on a call, and said that he wanted to talk to me but since I was on the call, he said he'd see me next week. So it's either going to be my complaint about the fat b!tch (highly unlikely b/c most of those complaints go nowhere) or me surfing the Web or printing some stuff out. If they're going to whine about that crap, there's so much other junk that we see supervisors doing and don't mention, it'd be really obvious that they're just picking on me. And considering they're retaining agents like a sieve, do they really need to make more agents pissed off? While I won't say that I'm indispensible to the company (we are really just numbers to most of them), my quality and experience isn't something easy to replace. Course I've probably developed a reputation of being argumentative and cynical which is great for my fellow reps b/c I'll spill the dirt and won't take crap, but I know I've scared TLs before. It's pretty easy to tell when they never coach you so you actually have to request a meeting, and then when they tried to monitor you, you have to correct them and then teach them how to use the systems. Yeah, that still makes me laugh.
Yabara - Juné's New Venture
8 years ago
0 comments:
Post a Comment