Lately...

Saturday, April 12, 2008

 

Well, let's work on reverse chronological order here.

Looking at the 4/09/08 Comiclist and completely shocked to see this: Aqua Leung. Which I first thought was a typo. Leung's a Chinese surname, and although in the summary there's nothing about the character being Chinese, and being about Atlantis it's way far away from China, it's still a start. And more a surprise that neither of the listed creators are Asian.

So last night I got drunk. On a whole bottle of Smirnoff Ice. Which I've had before. I was going to get Mike's Hard Lemonade, but the bar didn't have any. Is that still popular? Haven't seen ads for it in a long time. I like vodka-based drinks b/c you can't taste the alcohol. And Smirnoff Ice is tasty. Anyways, the special occasion was my friend's B-day party. And since I didn't go w/ anyone, when I got there, I knew no one but the birthday boy. And I've come to the conclusion that even when drunk, I don't become extroverted. I cannot strike up conversations at all. I can giggle incessantly, but that's about it. Then some of my work acquaintances showed up so it was much better. And I found out a lot of stuff going down at work. All of which is crap.

So it may just seems like my usual rant about work, but it's really not. B/c everything is true and worse. They downsized an Operations Manager but didn't even let him clean out his desk. Just called him into the office, told him he was gone and walked him out the door. So he couldn't even say goodbye to anyone. My friend quit b/c Upper Management is forcing the supervisors to enforce punitive measures against the agents. He put in his 2 weeks notice, but they gave him the option of leaving that day, cleaning out his desk, and paying him to stay at home for 2 weeks. Yeah, so instead of transitioning the change, making sure that agents were aware, supervisors getting the agents were told about the agents, they'd rather all the paperwork be unfinished and unsorted. Just to get him out. Probably b/c he's pretty honest w/ us. Agents are being walked out the door every day, and the Site Director has everyone in our project under the whip.

I've been placed on a Corrective Action Plan(few steps towards getting fired) based on monitors that I was never coached on but because I didn't follow all the steps listed in the troubleshooting. And when I was first placed on this CAP, they let me do some of my previous duties b/c they were shorthanded. Well they're still shorthanded, but now they won't let me do any of that anymore. And my supervisor has another monitor where I just answered the customer's questions but didn't probe and waste more of her and my time. She first wanted to talk to me about it on Apr 4, but didn't b/c I was finished my shift by the time my call ended, and for some strange reason didn't want to stay to talk w/ her. She didn't seem to want to accept that I didn't want to miss my bus, and preferred to go home after a long day's work and hour-long call. So she told me to see her first thing on Monday. Well come Monday, I go over (thinking that if she's following the doubling of monitors that she's supposed to do on me b/c of my CAP, she's just going over some regular monitors) and she tells me about that Quality monitor and how they're debating it still but would talk to me about it later. So the rest of the week pass by, I'm getting all stressed and losing sleep. And then she says she wants to talk to me on Thursday, and basically that they have found stuff that they can pin me on. Then she remembers that she's off on Thursday so will talk to me on Friday. Well Friday comes, and I'm telling pretty much everyone that if they escalate it to CAP 3(1 step before employement review) then I'm walking. Well, it turns out they changed when her shift started(b/c my supervisor friend quit) so will come get me when she starts. Well, 4 hrs pass by and nothing. And I have my friend's bday to go to. So I tell her I'm leaving 3 hrs early, which give her about 1 hr to coach me in. And when I come back from my lunch, she has some 2 hr meeting. So that means 2 more days to find another job.

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