So for the last couple of days I've been having headaches throughout the whole day, from when I wake up until I go to bed. Yesterday morning I was tempted to call in sick b/c every part of my body was either aching or had gone numb during the night. But I had 4 hrs of duty, so I toughed it out. And then I...oh I wrote about that already. Ok, I forgot. Anyways, today at the meeting there's this group of SLRs for the Attendence Wellness Management program, who were just lying their ass off in the Duty Desk meeting, saying that they didn't know about certain processes, or trying to pass the workload to Duty Desk. But I managed to get my shot in about their stupid statistics that they've been keeping on all the reps, like avg call time, amt of transfers. Basically management was wondering why reps kept missing training even though they've been reminded many times, and I basically pointed out that w/ the huge focus over the past months on these stats, reps are more concerned about improving their stats by taking more calls instead of listening to some person drone on about some new rate plan or policy.
After the meeting I took about 3 1/2 hrs worth of calls. About 45 min of it was just a guy who kept asking me the same stupid question about whether he should go to prepaid or lower his plan based on his usage, and whether he should unlock his phone to go to prepaid. And he kept asking the same thing about the plan and how many min he used. I repeated myself over and over again, and kept telling him it's his choice to make, it's his finances, I can just supply him with information. And he wouldn't shut up. So I just started working on my wordsearch, talked w/ my friend and didn't hear a thing he said for 2 min, and then when he asked if I was there, I just repeated my info again, and i swear he didn't notice b/c I'm sure that he just asked the same question he asked me 30 min ago. Near the end I was seriously replying in monosyllabicwords, just Yes, No. I know we're not supposed to release the call, and he was hanging up, but I couldn't wait the 2 sec for the call to disconnect, I was so sick of him. The rep next to me was just watching me, b/c I would be slouching, having my head on the desk, pretending to pull my hair out, rubbing my temples, the guy was such a moron. After that I had lunch, worked another 1/2 to make it an even 5 hrs and went home sick.
Anyways, the Inu Yasha 3rd movie was released, and Future Shop said they were offering a free keychain, but at one store it was like, the keychain was packaged on the DVD so if it's not there, we don't have any. And then another store said that they never recieved any. But I think what it may be is that the bonus item is a lenticular pencil board. We managed to find one unopened copy w/o the shitajiki, so we figured that might be it. And I don't remember at the other Future Shops, getting a headache while looking over the DVDs. The bonus thing was that the sticker was 23.99 which is the price for the DVD w/ the keychain, at least that's what we think so b/c the other stores w/o the gift had them at 22.99 and online it's 22.99, but I was like it's only an extra buck, and shitajiki's are usually $8, but it rang in for 22.99! Anyways, also at FS, I checked out the DVD I'm ordering, the LG LDA 531, and during the sale, none of the stores had them, but at this FS they had them and at the sale price, even though online it went back up to $199.99. But I had ordered it online, and it still hadn't shipped last night, so I was thinking of buying it there, and then cancelling the online order. So I used the FS computer to check my order, and it'd just been shipped. DAMMIT!!! But the tracking number isn't working. ARGH!
I'm debating whether to call in sick tomorrow, it's only 1 occurrence, and I'm really sensitive to sound now. I have to turn my volume down on my games from my standard 15 to 13. I wonder how I get a leave of absence?
Yabara - Juné's New Venture
8 years ago
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